Effective Date: October 8, 2025

1. Introduction
   Welcome to 4R Waterworks (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://4rwaterworks.ca (the “Site”) or interact with us.

By using the Site or providing us with personal information, you agree to the practices described in this Privacy Policy.

2. What Personal Information We Collect
   We may collect personal information you provide directly to us, including but not limited to:

• Contact information (name, email address, phone number, mailing address) when you fill out a form, send us an email, or request information.
• Business information (company name, job title, project details) if relevant to your inquiry or transaction.
• Any other information you choose to provide, for example via feedback, survey responses, or correspondence.

We may also automatically collect certain information about your device and usage of the Site, such as:

• IP address, browser type, device type, operating system, pages visited, time and date of access, duration of visit, and referring/exit pages.
• Log files and analytics data.
• Cookies and similar technologies, to help us understand how you use the Site and improve your experience.

3. How We Use Your Personal Information
   We may use the information we collect for the following purposes:

• To respond to your inquiries and provide you with the products, services, and information you request.
• To communicate with you about your account or transactions, and send you notices and updates.
• To facilitate the operation, improvement, and administration of the Site.
• To analyze how users use the Site, to improve content, features, and user experience.
• To detect, prevent, and respond to security issues or misuse.
• To comply with legal obligations and enforce our rights.

4. Disclosure of Personal Information
   We will not sell your personal information. We may disclose personal information:

• To our employees, contractors, or service providers who need the information to perform their work (e.g. hosting, analytics, customer service), under confidentiality obligations.
• To third parties if required by law, legal process, or governmental request.
• To protect our rights, privacy, safety or property, or that of others.
• With your consent or direction.

5. Cookies and Tracking Technologies
   Our Site may use cookies, web beacons, and other tracking technologies. These help us:

• Recognize your device and remember your preferences.
• Understand how you use and navigate the Site, to help us improve content and usability.

You can disable cookies via your browser settings, though this may reduce some functionality of the Site.

6. Third-Party Links and Content
   Our Site may include links to third-party websites or resources. We do not control their content or practices, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.
7. Security
   We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. Retention of Personal Information
   We retain personal information only as long as necessary to fulfill the purposes described above, comply with applicable laws, resolve disputes, and enforce agreements. When no longer needed, we securely destroy or anonymize the information.
9. Access, Correction and Deletion
   You may request access to, correction of, or deletion of your personal information in our custody. To make such a request, please contact us (see Section 11). We will respond within a reasonable timeframe, as required by applicable law.
10. Cross-Border Transfers
    Your personal information may be processed or stored in servers located outside your home province or country, if needed for the purposes described in this policy. We will take reasonable steps to ensure an adequate level of protection for your personal information in accordance with applicable Canadian privacy laws.
11. How to Contact Us
    If you have any questions, concerns, or requests about this Privacy Policy, or about your personal information, please contact:

4R Waterworks
Email: sales@4rwaterworks.ca
Phone: (905) 761-8335
Address: 281 Applewood Crescent, Concord, Ontario, L4K 4E7, Canada

12. Changes to this Policy
    We may update this Privacy Policy from time to time. When we do, we will post the updated version on the Site and update the effective date. We encourage you to review this Policy periodically.